You moved into a home with a pre-installed home security system
Sometimes when you close on a home, a security system is already in use. All the components work, are installed in the correct spaces, and are ready to go. In this example, you might discover that you have to call and set up a new monitoring contract. A Vivint installer will still come out to make sure there are no compatibility issues, and they might offer suggestions on upgrades. It's a quick appointment, and you can get your monitoring set up without paying for any new devices -- unless you make additions.
The outgoing homeowners can transfer an existing Vivint contract to your family for a one-time transfer fee to make your life simpler. If the previous owners are downsizing to a condo or smaller home, turning over the security service might be a condition of the sale.
You are looking to move and take your home security equipment with you
You may need to bring along your old smart devices with you to a new house when you move. It should be fairly simple to accomplish, as many smart devices are plug and play. You can remove each alarm or camera yourself or call a Vivint installer to take care of everything. Then our installers will put in the same features -- and any additions you want to put in -- in your new house. And your home security contract will keep the same.